Refund policy

We want you to love your Swift Modern piece. If something isn't right, full-price items can be returned within 21 days of delivery.

What can be returned
Full-price items may be returned within 21 days of delivery in new, unworn and unused condition, with all original packaging.
Sale, custom and one-of-a-kind pieces are final sale and can't be returned.
Returns are inspected on arrival. Pieces that show signs of wear, damage or alteration, or that are missing their original packaging, aren't eligible for a refund and will be sent back to you.

How to start a return
Email us at swiftmodernstudio@gmail.com with your order number and the piece you'd like to return. We'll email you a prepaid, tracked USPS return label at no cost to you. Returns must be sent using the label we provide.

Refunds
Refunds are issued once we receive and inspect your return. We process your refund within 7 days of receiving it, to your original payment method through our payment processor. It may take additional business days to appear, depending on your bank or card issuer. If you'd prefer, we can issue store credit instead.
Original shipping charges, including Priority Mail and Priority Mail Express, are non-refundable.

Exchanges
We don't offer exchanges. To get a different piece, return your item for a refund or store credit and place a new order.

Lost returns
If a return sent with our label is lost in transit, we'll file the claim with USPS and process your refund. We aren't responsible for returns sent with any other label.

We currently ship and accept returns within the United States only. For anything else, reach us anytime at swiftmodernstudio@gmail.com.